YOUR REFUND, RN!

What is Refundid?

Refundid is a third party Instant Refund return provider! When using Refundid, refunds are paid out instantly meaning they are received in your bank account within 60 seconds of the return being lodged through Refundid.

When can I expect my refund?

Within 60 seconds of submitting your return via the Refundid portal! If your refund is not received within this timeframe, please reach out to Refundid here.

Where do I receive my refund?

Your refund is sent to your nominated bank account used to create your Refundid account. This means your original payment method used to place the order, remains in place. If you have paid with a gift card or are trying to submit a return for an exchange order, you won't be eligible to book a return with Refundid.

When do I need to return my items?

You have 10 days to post your return! If your return tracking has not updated within 10 days, Refundid will reverse the instant refund they have paid out to you.