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Shipping Information

COVID-19 UPDATE

COVID-19 UPDATE - We are continuing to ship all orders and process returns without delay; however, you may experience slight shipping delays with couriers. For AusPost service impacts, please click here. For DHL service impacts, please click here.

Our customers and our team remain our top priority. We will continue to update our website if any delays are expected.

SHIPPING OPTION GET YOUR PARCEL ORDERS OVER $50 AUD ORDERS UNDER $50 AUD IMPORTANT INFO DISPATCH TIME

STARTRACK SAME DAY COURIER

Same Business Day

FREE

$6 AUD

Available for select areas of Gold Coast, Brisbane & Sunshine Coast only - click here for eligible* postcodes

*Please note, not all suburbs that share a postcode are eligible for Star Track delivery - please contact us for more info!

No Signature Required

No PO Box or Parcel Locker delivery available

Orders are shipped the same business day if placed before 10am AEST

Orders placed after 10am AEST or over the weekend are shipped the following business day

AUSPOST EXPRESS

Next Business Day

FREE

$6 AUD

Estimated next business day delivery to metro areas within the Express Post Network

AusPost allow 1-3 business days for delivery in the event of unforeseen delays

Estimated delivery to regional areas outside the Express Post network is 2-5 business days

No Signature Required

Orders are shipped the same business day if placed before 4pm AEST

Orders placed after 4pm AEST or over the weekend are shipped the following business day

STARTRACK SAME DAY COURIER

GET YOUR PARCEL:

Same Business Day

ORDERS OVER $50 AUD:

FREE

ORDERS UNDER $50 AUD:

$6 AUD

IMPORTANT INFO:

Available for select areas of Gold Coast, Brisbane & Sunshine Coast only - click here for eligible* postcodes

*Please note, not all suburbs that share a postcode are eligible for Star Track delivery - please contact us for more info!

No Signature Required

No PO Box or Parcel Locker delivery available

DISPATCH TIME:

Orders are shipped the same business day if placed before 10am AEST

Orders placed after 10am AEST or over the weekend are shipped the following business day

AUSPOST EXPRESS

GET YOUR PARCEL:

Next Business Day

ORDERS OVER $50 AUD:

FREE

ORDERS UNDER $50 AUD:

$6 AUD

IMPORTANT INFO:

Estimated next business day delivery to metro areas within the Express Post Network

AusPost allow 1-3 business days for delivery in the event of unforeseen delays

Estimated delivery to regional areas outside the Express Post network is 2-5 business days

No Signature Required

DISPATCH TIME:

Orders are shipped the same business day if placed before 4pm AEST

Orders placed after 4pm AEST or over the weekend are shipped the following business day

SHIPPING OPTION GET YOUR PARCEL FREE SHIPPING FREE SHIPPING IMPORTANT INFO DISPATCH TIME

DHL EXPRESS

1-2 business days

ORDERS OVER $75AUD

$10 AUD ORDERS UNDER $75 AUD

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 6 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

DHL EXPRESS

GET YOUR PARCEL:

1-2 business days

FREE SHIPPING:

ORDERS OVER $75AUD

FREE SHIPPING:

$10 AUD ORDERS UNDER $75 AUD

IMPORTANT INFO:

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 6 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

DISPATCH TIME:

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

APPLIES TO SINGAPORE, CHINA, HONG KONG, JAPAN, MALAYSIA, SOUTH KOREA, INDIA, PHILIPPINES & SAUDI ARABIA

SHIPPING OPTION GET YOUR PARCEL FREE SHIPPING PAID SHIPPING IMPORTANT INFO DISPATCH TIME

DHL EXPRESS

2-3 business days

orders over $250 AUD

$15 AUD orders under $250 AUD

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 6 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

AUSPOST INTERNATIONAL EXPRESS (Singapore, Hong Kong, and Japan only)

3-6 business days

Orders over $170 AUD

$10 AUD orders under $170 AUD

Estimated delivery to metro areas

AusPost allow up to 10 business days for delivery in the event of unforeseen delays

No Signature Required

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

DHL EXPRESS

GET YOUR PARCEL:

2-3 business days

FREE SHIPPING:

orders over $250 AUD

PAID SHIPPING:

$15 AUD orders under $250 AUD

IMPORTANT INFO:

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 6 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

DISPATCH TIME:

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

AUSPOST INTERNATIONAL EXPRESS (Singapore, Hong Kong, and Japan only)

GET YOUR PARCEL:

3-6 business days

FREE SHIPPING:

Orders over $170 AUD

PAID SHIPPING:

$10 AUD orders under $170 AUD

IMPORTANT INFO:

Estimated delivery to metro areas

AusPost allow up to 10 business days for delivery in the event of unforeseen delays

No Signature Required

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

DISPATCH TIME:

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

OUR SHIPPING IS FASTER ON OUR US SITE! WE RECOMMEND SHOPPING THERE FOR A MORE PERSONALIZED EXPERIENCE.

SHIPPING OPTION GET YOUR PARCEL FREE SHIPPING PAID SHIPPING IMPORTANT INFO DISPATCH TIME

DHL EXPRESS

3-4 business days

orders over $250 AUD

$15 AUD orders under $250 AUD

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 6 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

DHL EXPRESS

GET YOUR PARCEL:

3-4 business days

FREE SHIPPING:

orders over $250 AUD

PAID SHIPPING:

$15 AUD orders under $250 AUD

IMPORTANT INFO:

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 6 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

DISPATCH TIME:

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

OUR SHIPPING IS FASTER ON OUR US SITE! WE RECOMMEND SHOPPING THERE FOR A MORE PERSONALIZED EXPERIENCE.

SHIPPING OPTION GET YOUR PARCEL FLAT RATE SHIPPING IMPORTANT INFO DISPATCH TIME

DHL EXPRESS

3-4 business days

$15 AUD

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 6 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

DHL EXPRESS

GET YOUR PARCEL:

3-4 business days

FLAT RATE SHIPPING:

$15 AUD

IMPORTANT INFO:

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 6 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

DISPATCH TIME:

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

DUE TO COVID-19 RESTRICTIONS, WE ARE NOT CURRENTLY SHIPPING TO THE FOLLOWING COUNTRIES: CAMBODIA, MEXICO, AND RUSSIA.

SHIPPING OPTION GET YOUR PARCEL FLAT RATE SHIPPING IMPORTANT INFO DISPATCH TIME

DHL EXPRESS

3-7 business days

$40 AUD

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 10 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

DHL EXPRESS

GET YOUR PARCEL:

3-7 business days

FLAT RATE SHIPPING:

$40 AUD

IMPORTANT INFO:

Estimated delivery to metro areas within the DHL Express network

DHL allow up to 10 business days for delivery to regional areas

No Signature Required

No PO Box or Parcel Locker delivery available

Duties/GST/Taxes paid at checkout, nothing extra to pay at customs

DISPATCH TIME:

Orders are shipped the same business day if placed before 1pm AEST

Orders placed after 1pm AEST or over the weekend are shipped the following business day

More questions? Check out our shipping FAQs here!