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TERMS OF SALE

PURCHASE AND SHIPPING TERMS

Thank you for shopping with Princess Polly. We would like you to read our Purchase and Shipping Terms carefully to ensure that you are fully aware of your rights when purchasing products (the Products) from our website.

Your order signifies your agreement to be bound by these Purchase and Shipping Terms, which constitute the agreement between Princess Polly USA, Inc (we, us, our or Princess Polly) and you.

PURCHASES

Princess Polly reserves the right to review and cancel orders at any time.

You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Princess Polly is not obliged to re-send the order to the correct address at our own expense.

Any orders will become your property at the time that they are shipped to the address provided to us, provided that we have received full payment for the order.

PURCHASE PRICE

All prices quoted on the Website or pursuant to your enquiry with us are in US Dollars (USD). Costs relating to international orders will be calculated via our integrated currency converter. The actual international currency conversion that you are charged via your bank may vary.

We reserve the right to vary the prices displayed on the Website from time to time and without notice to you.

PAYMENT

Princess Polly accepts payment via credit card (Visa/Mastercard) and Paypal.
After you make payment for your order, we will email you an invoice, which confirms receipt of your order.

SECURITY

We recognize that protection and safety of information relating to your credit card is very important. Therefore, we provide you with a very safe and stress-free online shopping experience.

We use the highest strength Secure Sockets Layer (SSL) encryption to transmit your personal and credit card details. This means absolute security and privacy. SSL is a sophisticated method of scrambling data as it travels from your computer to our website servers.
We do not store your credit card details at any time so consumer confidence and satisfaction is assured.

CONSENT

By agreeing to these Purchase and Shipping terms, you also consent to receive further electronic communications from us in relation to the Princess Polly business, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us. Simply email us at hi@princesspolly.com

PROCESSING OF ORDERS

We process purchases on business days, which are Monday to Friday and exclude public holidays.
We will provide you with a tracking number once we have shipped your order to you.

CANCELLATION OF ORDERS

Princess Polly may cancel your order if for any reason we are unable to provide you with the Products subject to your order. We will contact you should this occur.
Failure to provide additional details upon request may result in cancellation and refund of the order.

You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.

PRODUCTS MISSING FROM AN ORDER

Should a Product be missing from an order when received, please contact us at hi@princesspolly.com with the order number and the product code or product name of the product you ordered, and we will make the appropriate investigations.

RETURN OF PRODUCTS

Any return of Products to us by you will be governed in accordance with our Returns Policy.

Items marked as final sale are ineligible for return or exchange.

EUROPEAN UNION DUTIES & TAXES

The goods will be imported on behalf of the customer. The customer authorizes Princess Polly to import the goods on their behalf. Further, the customer agrees Princess Polly may delegate the obligation to import the goods on their behalf to a subcontractor (e.g. customs broker). The customer will pay the duties & taxes in addition to the purchase price of goods.

PRODUCT INFORMATION & PURCHASE LIMITATIONS & PROMOTIONS

Promotion

WIN THE ULTIMATE $5K GIVEAWAY

Promotion Period

Thursday, 30 November, 9am AEST 

to

Sunday, 10 December, 11:59pm AEST

Prize/s

1x $2,000 Princess Polly Gift Card

1x $3,000 Cash

*One prize (only) is available to be won. Cash to be transferred via direct deposit. The prize value is approximate and in Australian Dollars. 

How to Enter

During the promotion period: Enter your name, email and country  in the online competition form found  here *Entries are limited to one entry per person.

Location

The winner will be drawn at random on Tuesday, 12 December AEST 2023 at Princess Polly headquarters in Burleigh Heads, Australia. The winner need not be present at the time of the drawing to win. The winner will be contacted directly via email.

Promoter

Princess Polly AUS, Inc.

Acceptance Period

All winners must respond to the Promoter’s Notification of Selection email within 24-hours of receipt in order to confirm eligibility and provide a mailing address.  Failure to do so will result in forfeiting the prize, and Promoter will select an alternative selection at its headquarters in Burleigh Heads on Thursday, 14 December 2023 AEST.

 

  • ABOUT THESE TERMS & CONDITIONS 
      1. By entering this promotion, you accept these Terms and Conditions. 

     

  • ELIGIBILITY 
      1. The promotion is open only to those who are 18 years of age or older as of the start of the promotion period (Thursday, 30 November 2023). The Promoter may contact you to verify your school, identity, age, or place of residence to confirm your eligibility to enter this contest. Applicants must reside within Australia or New Zealand.

     

  • EXCLUSIONS
      1. Employees of Princess Polly Online Pty. Ltd, and its parent companies, affiliates, partners, subsidiaries, related companies, advertising and promotion agencies (“Promoter”), and all others associated with development and execution of this promotion, as well as their immediate family members (defined as spouse, parents, children, siblings, step-sibling, step-child, in-laws and spouse of any of the foregoing, regardless of where they reside), and those living in the same household of each (people who have shared the same residence at least three months over a period of one year prior to the start of the promotion period), whether or not related, are not eligible to participate or win.
      2. Princess Polly may disqualify you if we reasonably believe that you have breached these Terms and Conditions, or have compromised the fair conduct of this promotion by acting unlawfully or improperly. 

     

  • ENTRY CONDITIONS 
      1. In case of dispute over who submitted a winning entry, the authorised account holder of the e-mail address provided at the time of entry will be deemed to be the entrant.
      2. “Authorised Account Holder” is defined as the natural person who is assigned to the e-mail account by the provider and/or e-mail address by an Internet access provider, online service provider, or other organisation (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address. 
      3. Only one (1) entry is permitted per person.  Entering multiple times will not increase your chances of winning, and subsequent entries by the same person will be disqualified.
      4. Any attempt by an entrant to obtain more than the stated number of entries by using multiple/different e-mail addresses, identities, registrations, accounts, or any other methods may void the entries, and that entrant may be disqualified, and any potential prize may be forfeited. 
      5. Purchase is not required to enter, and will not improve the chances of winning.
      6. Each potential winner may be required to show proof of being the authorised account holder, including a valid government-issued identification. 
      7. Entries generated through a third-party Princess Polly website or software in any way other than the manner set forth in these official rules are prohibited, and Princess Polly reserves the right to disqualify any entrant(s) using such methods if discovered by Princess Polly. 

     

  • PRIZE DETAILS 
      1. One (1) winner will receive the following*: 
        1. 1x $2,000 Princess Polly Gift Card
        2. 1x $3,000 Cash

    *One prize (only) is available to be won. Cash to be transferred via direct deposit. The prize value is approximate and in Australian Dollars. 

    1. The actual value of prizes may vary, and Promoter will not award the difference between aggregate and actual values. 
    2. Prize fulfilment is based on availability, and prizes may differ from promotion images. 
    3. The promoter reserves the right to substitute a prize of equal or greater value for the prize in its sole discretion unless such substitution is prohibited by law. 
    4. Prizes are non-transferable, and the Promoter need not substitute a prize based on the winner’s request.
    1. Princess Polly advises that this promotion is in no way affiliated with or endorsed by Apple. 

     

  • CLAIMING A WINNING PRIZE 
      1. Prizes will be sent to the winner within thirty (30) days from the date the winners are confirmed.
      2. All federal, state, and local taxes on prizes, if any, and all costs and expenses related to the acceptance and use of the prize that is not specified herein, are solely the responsibility of the Winners. 
      3. Winners may be required to provide their Social Security number or tax ID for tax reporting purposes if Promoter is required to file an IRS Form 1099 with the Internal Revenue Service for the fair market value of a prize awarded and accepted. 
      4. The Promoter recommends that you consult with your tax advisor if you have further questions, as the winner is solely responsible for any tax liability stemming from winning a Prize.
      5. The Promoter may disqualify a winner and select an alternate winner, in its discretion, if any Prize is returned as “undeliverable” by the AU Postal Service or courier delivering the Prize.

     

  •  WINNER SELECTION 
        1. One (1) winning entrant will be selected at random drawing conducted by Promoter on or about Tuesday, 12 December AEST 2023.
        2. The winning entrant will be contacted via the e-mail associated with their entry in order to verify eligibility and confirm the entrant as a winner.
        3. Winning entrants may be disqualified from the Promotion, and a new Alternate Winner will be selected from the pool of eligible entries if time allows before the Re-Draw Date. Winners may be disqualified for any of the following reasons: 
          1. The winner is determined to be ineligible to participate in the Promotion by the Promoter, 
          2. The Winner is determined to be unqualified to participate in this promotion by the Promoter, 
          3. The Winner has violated these Terms and Conditions, or
  • The Winner does not respond to Princess Polly’s correspondence within twenty-four (24) hours to verify eligibility and shipping address. 
        1. In the event that a Re-Draw is required, it will be held on Monday, 8 May AEST 2023, and the Alternate Winner will be notified via the e-mail provided when he or she initially entered the competition.
        2. Any entrant who fails or refuses to sign and return the required documentation within the time period as specified by the Promoter may be disqualified.
        3. Once the winner's eligibility is verified, they will be confirmed as a Winner. 
        4. All of the Promoter’s decisions on all matters relating to these Sweepstakes, including, without limitation, decisions related to its selection and determination of potential winners of these Sweepstakes, shall be final and binding and not subject to challenge or appeal.

       

    1. GENERAL CONDITIONS 
        1. Promoter may need to suspend or cancel the promotion if it becomes unable to conduct the Promotion as reasonably anticipated, due to any reason beyond its reasonable control.
        2. Promoter reserves the right at its sole discretion to cancel, terminate, modify, or suspend the promotion.
        3. Nothing in these Terms limits, excludes, or modifies the consumer guarantees provided by Queensland or federal law.
        4. Except for any liability that cannot by law be excluded, the Promoter excludes all liability for any loss or damage whether direct, indirect, or consequential, arising in connection with the promotion.
        5. The Promoter will also use and handle your personal information in accordance with Princess Polly AUS, Inc’s Privacy Policy (https://www.princesspolly.com.au/pages/your-privacy).
        6. Promoter is not responsible for technical, hardware, or software failures; malfunctions; lost or unavailable network connections; or failed, incomplete, garbled, or delayed computer transmissions; or unforeseen schedule changes that may limit an entrant’s ability to participate in the promotion, even if caused by Promoter’s negligence. 
        7. Entries generated by a script, macro, or other automated means or with the intent to impair the integrity of the promotion will be void. 

       

    2. GENERAL RELEASE 
        1. As a condition of participating in the promotion, entrants release the Promoter, Instagram, and participating parties and their respective affiliates, subsidiaries, parent corporations, advertising, and promotional agencies, and all of their officers, directors, shareholders, members, employees, and agents (collectively, the “Promotion Entities”) from liability for loss, harm, damage, injury, cost, or expense whatsoever, including property damage, personal injury, and death that may occur in connection with, preparation for, travel to, or participation in the promotion, or possession, acceptance, or use of prizes or participation in any promotion-related activities, and claims based on publicity rights, copyright, or trademark infringement, defamation or invasion of privacy and merchandise delivery.

       

    3. DISPUTES & GOVERNING LAW 
        1. This Promotion is governed by the Australian Federal Legislation. Except where prohibited by law, each entrant agrees that any and all disputes, claims, and causes of action arising out of, or in connection with this promotion, or the prize awarded, shall be resolved individually, without resort to any form of class action.

       

    4. Sponsor: 
    5. Princess Polly PO BOX 5984, Gold Coast MC, QLD, 9726, Australia.
    6.